FAQs.

Woofs. Wags. And what you need to know.

At Invisible Fence® Brand, we welcome your questions. After all, it’s your pet we’re talking about here. And, as a loving owner, you want to make sure you’re taking the best possible care of him. So, take a look at some of the questions other happy customers have asked. Still looking for the right answer? Just click here to get in touch with your neighborhood Invisible Fence dealer. Or give us a call at 1-866-804-1250.

Technology questions.

  • Are Invisible Fence® Brand products compliant?
    • RoHS - All Invisible Fence® Brand products comply with RoHS 2 directives.
    • CE - All Invisible Fence® Brand products sold within the European Economic Area (EEA) are CE compliant and bare the CE mark.
    • FCC - All Invisible Fence® Brand products required to conform to FCC rules are tested and certified at an independent testing facility. All product models are marked with a unique FCC ID number.
    • IC - All invisible Fence® Brand products sold within Canada and required to conform to Industry Canada rules are tested and certified at an independent testing facility. All product models are marked with a unique IC number.
  • Can I adjust my pet’s correction at the control panel?
    No. The correction level on your pet’s collar can only be changed by a trainer or technician in the field or at the counter of your local dealer. The computer collar is set based on your pet’s personality as assessed by our certified trainers. Our professional trainers make all changes to the collar to ensure your pet gets just the right amount of correction. If your pet’s collar correction level is set too high, this could lead to your pet becoming afraid of your yard and contribute to bad behaviors.
  • How long does the wire last?
    Invisible Fence® Brand boundary wire is a direct burial grade wire and has a life expectancy of 27 years left undisturbed in the ground.
  • How much power does the Invisible Fence® Brand outdoor system use?
    Similar to a 5-watt night light, about $10 per year.
  • Will a power failure affect the Invisible Fence® Brand system?
    When the power is out, your Invisible Fence® Brand system will continue to operate with the optional battery back-up. If the power outage lasts an hour or more, consider alternate methods of containment.
  • Will the Invisible Fence® Brand system create any interference in my home?
    No. Invisible Fence® Brand solutions are backed by more than 40 years of technological development. Federal Communications Commission (FCC) regulations state we cannot, and do not create distortion on other communication systems ie: cable, satellite, high speed internet, DSL, cellular phones, GPS, etc.
Get started today.

At Invisible Fence of Greater Louisville we’re passionate about protecting pets — so you can focus on fun! So, let’s talk. And we’ll find the gentle, effective, affordable solution that’s right for you and your pet. Guaranteed.

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(502) 228-9339